Who we are
We are Simulation Man Ltd (company reg no. 12391166). Our registered address is 15 Picket Twenty Way, Andover SP11 6TJ, UK.
Our website address is: www.simulationman.com.
What personal data we collect and why we collect it
Where we collect personal data
We may collect personal information about you (or your business) from these sources:
- Data you give to us when you contact us about our products and services
- Information you give us when you talk to us on the phone
- In emails and letters
- Via our website or through a contact form on our website
- The sign-up form in our newsletters
- Data we collect when you use our services
- Data from third parties we work with
- Companies that introduce you to us
- Social networks
- Fraud prevention agencies.
What third parties we receive data from
We may receive personal data about you from various third parties as set out below:
- Technical data from analytics providers such as Google based outside the EU
- Technical data from advertising networks such as Facebook Ad based outside the EU.
- Contact, financial and transaction data from providers of technical and payment such as Paypal based inside the EU.
Who we share your personal information with
We may share your personal information with these organisations:
- Companies we have a joint venture or agreement to co-operate with (including our Preferred Partners)
- Any party linked with you or your business’ product or service that relates to our contract with you
- Organisations that introduce you to us
- Companies that we introduce you to
- Companies you ask us to share your data with.
The information we use
These are some of the kinds of personal information that we use:
- Name and job title
- Contact details, such as business address, email addresses and phone numbers
- Log in information that you share with us (such as YouTube or video sharing sites)
- Data that identifies computers or other devices you use to connect to the internet. This includes your Internet Protocol (IP) address.
- Video footage, sound and imagery of you for the purpose of carrying out our contractual agreement with you.
We store this type of personal information locally on our password-protected computer systems, in our company email and cloud storage systems. We use Microsoft and Google. You can read their privacy policies below:
- Google: https://policies.google.com/privacy
- Microsoft: https://privacy.microsoft.com/en-gb/privacystatement
Sending data outside of the EEA
We will only send your data outside of the European Economic Area (‘EEA’) to:
- Follow your instructions
- Comply with a legal duty
- Transfer it to organisations that are part of the Privacy Shield.
We may use your personal information to tell you about relevant services and offers from Simulation Man.
We can only use your personal information to send you marketing messages if we have either your consent or a ‘legitimate interest’. That is when we have a business or commercial reason to use your information.
We may ask you to confirm or update your choices, if you take out any new products or services with us in future. We will also ask you to do this if there are changes in the law, regulation, or the structure of our business.
As part of the registration process for our e-newsletter, Simulation Man collects personal information. We use that information for a couple of reasons: to send you updates about Simulation Man that you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.
We may use a third-party provider, such as MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can ask us to stop sending you marketing messages by contacting us at any time by clicking the unsubscribe link at the bottom of any of our emails or contacting us via our website.
What Are Cookies?
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
The Cookies We Set
When you submit data to through a form such as those found on our contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you leave comments on out site we collect the data shown in the comments form, and your IP address and browser user agent string to help spam detection.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page.
Automated decision making and/or profiling
As you interact with our website, we may automatically collect technical information about your equipment, browsing actions and patterns. We may also collect usage data about how you use our website. We collect this personal data by using cookies (detailed above), server logs and other similar technologies.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.).
Embedded content on our website is hosted on YouTube, Vimeo and WordPress.
How long we retain your data
We will keep your personal information for:
- as long as you are a client of Simulation Man
- as long as you wish to remain on our mailing list
After you stop being a client, we have to keep relevant records for statutory minimum periods for one of these reasons:
- To respond to any questions or complaints.
- To maintain records according to rules that apply to us.
- We may keep your data for longer if we cannot delete it for legal, regulatory or technical reasons. We may also keep it for research or statistical purposes. If we do, we will make sure that your privacy is protected and only use it for those purposes.
If you have been in correspondence with us regarding our services, we will keep your personal information on file for a period of 2 years.
If you leave a comment on our website, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
How we protect your data
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
What rights you have over your data
As a data subject, you have a number of rights. You can:
- access and obtain a copy of your data on request
- require Simulation Man to change incorrect or incomplete data
- require Simulation Man to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing
- object to the processing of your data where Simulation Man is relying on its legitimate interests as the legal ground for processing.
You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
If you would like to exercise any of these rights, please contact:
15 Picket Twenty Way
Andover SP11 6TJ
If you believe that Simulation Man has not complied with your data protection rights, you can complain to the Information Commissioner.
Letting us know if your personal information is incorrect
You have the right to question any information we have about you that you think is wrong or incomplete. Please contact us if you want to do this. If you do, we will take reasonable steps to check its accuracy and correct it.
What if you want us to stop using your personal information?
You have the right to object to our use of your personal information, or to ask us to delete, remove, or stop using your personal information if there is no need for us to keep it. This is known as the ‘right to object’ and ‘right to erasure’, or the ‘right to be forgotten’.
There may be legal or other official reasons why we need to keep or use your data. But please tell us if you think that we should not be using it.
We may sometimes be able to restrict the use of your data. This means that it can only be used for certain things, such as legal claims or to exercise legal rights. In this situation, we would not use or share your information in other ways while it is restricted.
You can ask us to restrict the use of your personal information if:
- It is not accurate
- It has been used unlawfully but you don’t want us to delete it
- It is not relevant any more, but you want us to keep it for use in legal claims
- You have already asked us to stop using your data but you are waiting for us to tell you if we are allowed to keep on using it
If you want to object to how we use your data, or ask us to delete it or restrict how we use it or, please contact us.
Changes to the privacy notice and your duty to inform us of changes
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.